Refund policy

We want you to be happy with your purchase. If you're not fully satisfied, you may return your item within 14 days of receiving it, provided it is unused, in its original condition, and in the original packaging.

To start a return, please contact us at contactshoplet@gmail.com with your order number and reason for return. Once your return is approved, we'll send you instructions on where to send your item.

Please note: return shipping costs are the responsibility of the customer. We recommend using a tracked service, as we cannot be held responsible for items lost in transit.

Refunds

Once we receive and inspect your returned item, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

For hygiene reasons, the following items cannot be returned once opened: personal care and beauty products (including hair curlers, trimmers, and callus removers).

Damaged or Incorrect Items

If your item arrived damaged or you received the wrong product, please contact us within 48 hours of delivery with a photo at contactshoplet@gmail.com and we'll make it right as quickly as possible.